Archives
Delivery and Development
I have developed and delivered a wide variety of training programs to thousands of participants throughout North America.
For the most up to date information on available training, please visit: BusinessTrainingResource.com
Here is a sampling of the training courses I have personally designed, developed and delivered:
MANAGEMENT PROGRAMS
- Fundamentals of Management and Supervision for New Managers – 2 days, entry level Management to Senior Management
- Performance Management – 1 day, entry level Management to Senior Management
- Performance Appraisal – 1 day, entry level Management to Senior Management
- Performance Interviewing and Hiring – 1 day, entry level Management to Senior Management
- Project Management and Implementation – 1 day, entry level to Senior Management
PROFESSIONAL DEVELOPMENT
- Communicating to Groups – 1 day, all levels, all Associates
- Managing Professional Relationships – 1 day, all levels, all Associates
- Getting Work Done and Planning Effectively – 1 day, all levels, all Associates
- Customer Service for Design Consultants – 1 day, Design Consultants
- Customer Service for Service Warranty – 1 day, Service Warranty personnel
SALES DEVELOPMENT
- Fundamentals of Sales Success – 5 days, entry level, Sales Consultants
- Mortgage Fundamentals for Sales Success – 1 day, entry level Sales Consultants
- Creating Sales Opportunities with NLP – ½ day, mid level to Senior Sales Consultants
SPECIALTY PROGRAMS
- Process Mapping and Improvement – 1 day, entry level Management to Senior Management
- Partners in Excellence: Introduction to Quality Management – ½ day, entry level to Senior Management
- Electronic Survey Methods – ½ day, entry level to Senior Management
- PowerPoint Animation for Presentations – ½ day, entry level to Senior Management
- Excel PivotTables for Data Analysis – ½ day, entry level to Senior Management
- Mentoring for Community Construction Managers – ½ day, Senior Construction Managers
- Preventing Workplace Harassment Train the Trainer – ½ day, Human Resource Consultants
- Teambuilding for Workgroups – 1 hour, Workgroups and Teams
PUBLIC PROGRAMS
- Enhancing Established Teams: Strategies for Team Development – 1 day, established workgroups
- Active Training with NLP – 1 day, Trainers and Educators
- Words That Change Minds (Language and Behavior Profile) – 4 days, general public
- Change Control – 1 day, general public
