Training

Delivery and Development

I have developed and delivered a wide variety of training programs to thousands of participants throughout North America.

For the most up to date information on available training, please visit: BusinessTrainingResource.com

Here is a sampling of the training courses I have personally designed, developed and delivered:

MANAGEMENT PROGRAMS

• Fundamentals of Management and Supervision for New Managers – 2 days, entry-level Management to Senior Management
• Performance Management – 1 day, entry-level Management to Senior Management
• Performance Reviews – 1 day, entry-level Management to Senior Management
• Performance Interviewing and Hiring – 1 day, entry-level Management to Senior Management
• Project Management and Implementation – 1 day, entry-level to Senior Management

LEADERSHIP DEVELOPMENT

• Strategic Planning – 1 day, mid-level to Senior Management
• Process Improvement – 1 day, mid-level to Senior Management
• Mentoring – 1 day, mid-level to Senior Management
• Ethics and Business – 1 day, mid-level to Senior Management

PROFESSIONAL DEVELOPMENT

• Presentation Skills with Visuals – 1 day, all levels, all Associates
• Conflict Management – 1 day, all levels, all Associates
• SOS Time Management – 1 day, all levels, all Associates
• Customer Service – 1 day, all levels, all Associates

SALES DEVELOPMENT

• Fundamentals of Sales Success – 5 days, entry level, Sales Consultants
• Mortgage Fundamentals for Sales Success – 1 day, entry level Sales Consultants
• Creating Sales Opportunities with NLP – ½ day, mid level to Senior Sales Consultants

SPECIALTY PROGRAMS

• Partners in Excellence: Introduction to Quality Management – ½ day, entry level to Senior Management
• Electronic Survey Methods – ½ day, entry level to Senior Management
• PowerPoint Animation for Presentations – ½ day, entry level to Senior Management
• Excel PivotTables for Data Analysis – ½ day, entry level to Senior Management
• Mentoring for Community Construction Managers – ½ day, Senior Construction Managers
• Teambuilding for Workgroups – 1 hour, Workgroups and Teams

PUBLIC PROGRAMS

• Enhancing Established Teams: Strategies for Team Development – 1 day, established workgroups
• Active Training with NLP – 1 day, Trainers and Educators
• Words That Change Minds (Language and Behavior Profile) – 4 days, general public
• Change Control – 1 day, general public