Saying What’s Real: 7 Keys to Authentic Communication and Relationship Success

Saying What’s Real: 7 Keys to Authentic Communication and Relationship Success Whether with friends, lovers, neighbors, family members, or business associates, the bedrock of healthy relationships is always the same: honest, clear communication. Drawing on her years of experience as a relationship coach and a teamwork consultant to Fortune 500 companies, Susan Campbell shows readers … Read more

Guide to Managerial Communication

payday lenders no faxing WWW.PENINSULARADIOLOGY.COM/BACKUP/loans poor credit history Product Description Tailored to the needs of professionals, Guide to Managerial Communication is a brief, practical text for effective written and oral communication in a managerial, business, government, or professional context. The Eighth Edition adds contemporary content throughout. KEY TOPICS: Communication Strategy; Writing: Composing Efficiently; Writing: Macro … Read more

Business Communication

Business Communication ISBN13: 9781591391135 Condition: New Notes: BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed Product Description Effective communication is a vital skill for everyone in business today. Great communicators have a distinct advantage in building influence and jumpstarting their … Read more

Communication Skills


By M.Srinivasa Rao

The ability or the skill to transfer one’s thoughts, ideas and information from the sender to the receiver with the latter being understood the same effectively and efficiently is known as communication skills. It is one of the greatest skills of the soft skills and its importance is growing rapidly due to the rising complexities as a result of technological inventions.

In corporate terminology, communication is the process of exchange of information from the sender to the receiver and vice versa. There are different types of communication such as downward communication, upward communication, horizontal communication, crosswise communication, verbal communication; written communication etc., In downward communication, the flow of information is from the people at the superior level to the people at the subordinate level. On the other hand, in upward communication, the flow of information is from the subordinate level to the superior level. In horizontal information, the flow of information is from the people of same level to that of their counterparts at the same level. In crosswise communication, the flow of information is from one level to any other level which is either diagonal or crosswise without any reporting relationship. In verbal communication, the flow of communication, which is transferred orally to any level, and it is the most effective one as one can communicate effectively with one’s body language so as to have profound impact on the receiver. Whenever, there is a need to record the information in black and white, and then people go for written communication in which the communication is through mass mailing in written form.

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Different Kinds of Communication

Forms of Communication Each communication type can be classified on the basis of the various methods, processes, channel and style used for it. On The Basis of Communication Channel.

The process of communication involves encoding and sending of a message by the sender and transmission of the same via a communication channel for being received by the receiver who is responsible for decoding and processing of the transmitted information and replying back via a communication channel.

  • Verbal Communication: This can be further differentiated into oral and written communication. Oral communication lays emphasis on speaking words which are utilized for face-to-face, on-the-phone, voice chat or Internet communication. The effectiveness of these words depends upon pitch, speed, voice modulation, clarity and volume of speaking.

Written communication includes communication by email or snail mail. The writing style, grammar, language precision, grammar and vocabulary used are important facets of written communication. Pictorial representations, paintings, photographs, signboards, sketch and symbolic communication also falls under this category. Humans have used this for recording history through cave writing dating back to more than a million years.

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Tis’ the Season for Change

Deciding what changes need to be made may be the easy part. Communicating the change, and obtaining leadership and employee buy-in may be the greater challenge. With all the change that businesses face, you might think that organizations would know how to handle change and do it well.

What Do Statistics Show?

HR Magazine says that, according to a report by IBM entitled The Future of Banking, this is not the case. The report indicated that, even though the industry expected radical (emphasis mine) change, managing it was quite a different story.

15% said they were very successful at managing change.

32% said they were successful.

33% said they had some success.

15% said they had little to no success.

Research by the Corporate Strategy Board of Arlington, VA, agrees that change is not handled well by organizations, citing a 50% failure rate.

The banking industry is far from being alone in the churn of change. The hospitality industry has also endured its share of change because travel is one of the first perks given up in hard times.

“Going green” has become a mantra for business and citizens, but even it has experienced change in the form of lower prices in areas of recyclables.

Given the changes of the past year in the economy, politics and environment, organizations would do well to understand how to better decide, communicate and implement needed changes.

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Public Speaking Tips: Giving a Great Speech – Know the Audience

The audience for a speech will determine the topic and formality of the speech. Know and analyze the audience for a speech with tips from a communications specialist in this free public speaking video. Expert: Tracy Goodwin  has a masters in corporate communication and ten years experience in professional speaking. Filmmaker: MAKE | MEDIA Related … Read more

Public Speaking, Movement and Gesture (Highlights) – 1940s

This film is pure nostalgia and great fun! Great for training in the office as an ice-breaker (Oh, the things we had to do in the days before powerpoint! planetaryskin.org/cash-loans-no-faxing This early Coronet film takes us through the basics of effective public speaking, with its focus on body posture and gestures. There is some very … Read more